Shipping policy

Welcome to sneakersgenius– Your Ultimate Destination for Sneaker Style!

At SneakerPlug, we understand the excitement of anticipating your latest kicks. Our Shipping Policy is designed to ensure a seamless and delightful experience for our valued customers. Please take a moment to familiarize yourself with the details below.

1. Shipping Destinations

1.1. National Shipping (United States): We proudly deliver our sneakers to addresses within the United States.

2. Trusted Shipping Partner

2.1. Carrier Excellence: We’ve partnered exclusively with UPS (United Parcel Service), a trusted and reliable carrier, to guarantee the safe and timely delivery of your orders.

3. Swift and Reliable Delivery

We offer various shipping options. In some cases, a third-party supplier may manage our inventory and handle the shipping of your products.

Free Shipping:

  • We provide free shipping on all orders.
  • Processing time: 2-3 business days
  • Delivery time: 7-10 business days
  • Order cut off: Time (12PM)Timezone: (GMT-8:00) Pacific Time (US & Canada)Total delivery time:
    • 8-12 business days  

4. Tracking for Peace of Mind

4.1. Tracked Shipping: Enjoy the convenience of tracking your order in real-time. As soon as your sneakers hit the road, we’ll provide you with a tracking link to keep you in the loop.

5. The Perk of Free Shipping

5.1. Shipping Costs: Good news! We offer complimentary standard shipping for all orders within the United States. No hidden costs – just pure sneaker joy delivered to your doorstep.

6. Where We Can’t Deliver

6.1. P.O. Box Limitations: Sneakers need a direct route! We regret that we’re unable to deliver to P.O. Box addresses. For a smooth delivery experience, please provide a physical address.

7. Order Processing Excellence

7.1. Order Confirmation: Once your order is processed, you’ll receive a confirmation email detailing your purchase and a link to track your sneakers’ exciting journey to you.

8. Your Questions Matter

8.1. Contact Us: If you have any questions, concerns, or just want to share your excitement, we’re here for you! Reach out to us: 

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